Material Handler - Forklift Driver

WestRock | Jacksonville, FL

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Posted Date 5/07/2020

About WestRock
WestRock (NYSE:WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 39,000 team members support customers around the world from more than 250 operating and business locations spanning North America, South America, Europe and Asia. Learn more at

Material Handler - Forklift Driver


Material Handler- 3rd shift (11pm-7am)


The Material Handler position is responsible for efficiently handling materials
coming from Manufacturing and outside Suppliers that is being processed into
our Assembly Plants and being sent to our customers.


Essential Duties and Responsibilities include the following:

Be proficient and knowledgeable about safely operating an electric pallet jack, stand-up reach truck,
clamp truck and sit-down swing reach truck.
Complete a daily safety/maintenance checklist on the material handling equipment at the beginning of each
shift. Ensure all safety equipment and devices are in place and working properly.

Safely operate all material handling equipment within the plant to prevent damage or personal injury.
Unload inbound trucks, warehouse materials, supply production lines, and load outbound shipments.
Utilize safety precautions and guidelines to ensure each trailer is safe to load/unload.
Properly unitize and mark materials.
Load various pallets to maximize trailer utilization while minimizing transit damage.
Complete all paperwork associated with the movement of materials with accuracy and efficiency.
Will us an RF Scanner to load, unload, and moving items within the warehouse.
Maintain accurate inventory of all materials; perform daily cycle counts.
Assist in other areas as needed to maintain a tram approach.
Responsible for the overall Safety and cleanliness of equipment and area.
Work in a safe and efficient manner in accordance with company policies and procedures.

Overtime is required.
Perform other duties as assigned.


To perform the job successfully, an individual should demonstrate the following

Safety -

Includes following ,safety rules and regulations, working to create and maintain good housekeeping,
knowledge and use of safety equipment, active participation in safety effort,
attending safety meetings, confronting others regarding safety, reporting
incidents and near misses, correcting unsafe conditions.

Quality - Evaluates the ability of employee to produce superior products or services, meeting all
specifications and expectations, free of errors or waste. Includes accuracy,
following correct procedures, such as, GMP, SOP, ISO requirements, performing
all quality checks, complete and legible documentation.

Knowledge of Field
- Relates to employee’s understanding and knowledge of duties, methods and
procedures required by the job. Indicators are troubleshooting skills,
technical competence, application of training, thoroughness and efficiency in
solving problems, and making progress improvements.
Accountability/Dependability - Evaluates the degree
to which employee accepts responsibility and follows through on commitments.
Indicators are task completion, following procedures, thoroughness,
reliability, completion of difficult tasks, working without supervision,
acknowledging and correcting own mistakes, facing and resolving conflict.

Initiative - Evaluates an
employee’s willingness to act on their own to assume new or additional
responsibilities, to voluntarily start projects or attempt non-routine tasks.
Indicators are self-starting, proactive, energetic, enthusiasm, and ingenuity,
willingness to try, innovative, finding a better way.


Teamwork - Evaluates the ability of an employee to work cooperatively with others in an interdependent
relationship to achieve common goals. Indicators are flexibility and
adaptability, cooperation, listening, group problem solving, willingness to
change, to lead as well as follow, recognizing and utilizing diversity.


- Evaluates the ability to get along with others in an open and respectful manner.
Indicators are communication skills, including listening, positive
relationships with others, treating others fairly and with respect, openness
and honesty, ability to disagree while maintaining good relationships, tolerant
of others. Demonstrates the WestRock Key Behaviors: Diligent and acting in a
manner consistent with the 4 key behaviors: (1) create an environment of
respect and trust for our co-workers and customers, (2) empower and engage our
co-workers to improve our performance and lower our cost, (3) satisfy our
customers every time, and (4) do the right thing for WestRock – always.

Competency -
Evaluates one’s effectiveness in producing expected quantities of work relative
to standards and expectations, including effort, utilization of time,
materials, and supplies. Indicators include the quantity and quality of work,
the absence of rework and waste, utilization of resources, safe work behaviors,
preplanning, and anticipating problems. Manufacturing employees will also be
evaluated based on the following: Overall Equipment Effectiveness (OEE) takes
into account the various sub-components of the manufacturing process.
Availability, viewed as a snapshot of the current production efficiency for a
machine, line or cell. OEE = (A)vailabilty x (P)erformance x (Q)uality.
Expressed another way: Related Machine Speed (P) x Crewed Hours (A)/ Good
Sheets Out (Q). This section evaluates the employee’s performance to maximize
the OEE on his/her machine.

Attendance/Punctuality - Includes being
present and ready for work as expected. Indicators are attendance records,
number of times tardy, frequency of lateness returning from scheduled breaks or
meal times, work readiness, and preparedness to begin work on time. (Three
unexcused tardies equals one unexcused absence)

Procedures/Documentation/Reporting - Refers to the
importance of following procedures, carefully and thoroughly documenting
critical activities, including training, and to the accurate reporting of
information. Indicators include the following established procedures,
documenting essential processes, preparing accurate, timely, legible, and
complete reports. Communicating as needed with others in the organization.

Evaluates the employee’s ability and skill to positively influence others to
achieve Company goals and expectations, regardless of one’s position or title.
Indicators include: effective planning and coordination of work, delegation and
follow through, exhibiting and promoting confidence, supportive of company
views and policies, self-directed initiative, acceptance of responsibility,
effective use of time, materials, supplies, and personnel; patience,
flexibility, adaptability, assists with training and desires to help others
succeed, effective problem solving and decision making skills.



The  requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.

Education and/or Experience                                                  

High school diploma or GED minimum.


Language Skills                                               

Ability to read and interpret documents such as
safety rules, operating and maintenance instructions, and procedure
manuals.  May require the ability to write routine reports and correspondence. 
May require the ability to speak effectively before groups of customers
or employees of organization.

Mathematical Skills                                                      

Ability to add, subtract, multiply, and divide
in all units of measure, using whole numbers, common fractions, and


Reasoning Ability                                            

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few
concrete variables in standardized situations.


Computer Skills                                               

To perform this job successfully, an individual
should have knowledge of and basic computer skills.

Other Qualifications

Must have at least two years forklift experience and have proficient math skills.
Experience with scanners a plus but is not mandatory. 

Physical Demands / Work Environment

The physical demands described in the Task Development Worksheet are representative
of those that must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

The work environment characteristics described in the Task Development Worksheet are
representative of those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

WestRock Company is creating and maintaining a diverse workforce. For us, diversity and inclusion are business drivers and we take it very seriously. It all starts with a diverse employee base operating in an inclusive environment. An environment where everyone feels valued and respected. We strive to create a culture where people of different backgrounds and perspectives not only reflect the global marketplace and our diverse customer base, but also drive business growth and productivity. Below the link to our Affirmative Action and Equal Employment Opportunity policy statement.

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