$1,000 sign on bonus!
Varying Schedules Available! (4 or 5 day work weeks available)
Willing to Train!
Primary Objective & Scope of Position:
To serve as the Lead for the delivery team as they partner to inspect, load, deliver, and set-up merchandise for customers in a manner consistent with Mission Statement and company guidelines, in a safe, accurate manner.
Essential Functions and Accountabilities:
Merchandise Delivery: Delivers merchandise in a safe and efficient manner. Establishes customer greeting, and conducts a pre-assessment for delivery. Set sup merchandise, and verifies delivery and return accuracy. Properly rewraps returned merchandise and reloads onto trucks. Throughout delivery process, re-shifts load to secure for a safe and organized transport. Post shift, places merchandise in proper areas of the warehouse. Always conducts deliveries with dignity and respect for customers and their homes consistent with the Corporate Mission Statement, and in accordance with established guidelines. Removes all wrapping material, packaging, tie downs, and other waste from the customers’ home. Ensures the customer’s home or establishment is left in order and free of damage. Ensure follow up regarding delivery or pickup including collection of discarded mattresses, documentation, etc.
Compliance: Maintains necessary driving and health card, and Motor Vehicle Report (MVR) compliance as established by state and federal DOT regulations. Responsible for daily pre-trip inspections. Performs daily truck maintenance, and maintains clean delivery vehicles so as to keep trucks in top running order and to display to customers a professional, , and organized delivery.
Consistently reports to work as scheduled ready and able to respond to routes, partners and tasks as assigned.
Administrative functions: Communicates with dispatch throughout day regarding modifications or changes in delivery routes or specific deliveries.
Customer Service: Works to complete all assigned deliveries during each shift in a flexible, creative and cooperative manner so as to limit customer dissatisfaction with product or experience. Maintain an index and completion percentage to standard or above.
Safety: Ensures proper handling, operating, and maintenance of all trucks, and equipment in a manner that will avoid any personnel injury or damage to the vehicle, equipment or merchandise. Follows pre-established guidelines and manufacturers’ specifications. Consistently abide by all company safety, policy and expectations such as seat belt use, traffic laws and company safety requirements.. Wears appropriate clothing in accordance with delivery policies, and models the Slumberland brand.