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Answer phones, kindly talk patients through the steps and answer their questions and concerns.
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Organize and prioritize requests for medical records, and route medical records appropriately based on patient's time of exam.
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Catalog, file and purge records as needed.
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Provide courteous and professional service to attorneys, referring physicians, and patients requesting medical records.
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Drive to nearby centers and/or medical offices to deliver or retrieve medical films/CD's.
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Keep accurate mileage logs.
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May cross-train and help in other departments as needed.
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Participate in various projects and/or meetings, and complete other tasks as assigned by management.
We're looking for dependable and professional candidates with at least 6+ months of medical/radiology office work experience (or completed medical office training education/program), computer skills, a High School Diploma, and medical terminology knowledge. The ability to multi-task, excellent customer service skills, great communication skills, clean driving record (No SR-22, DUI or suspended license within the last 7 years), and the ability to lift up to 50 pounds are also a must.