Drives highway patrol vehicle on predetermined route i.e. interstate highway in order to render assistance to stranded motorists/disabled vehicles; and in general, to enhance safety on the roadways for the traveling public. Patrol operators remove debris from roadways, change a flat tire, provide fuel, use jumper cables, and other applicable means of aid or assistance.
Essential Duties & Responsibilities
- Drives Courtesy Patrol vehicle throughout shift on specific route (on average, a patrol route is 30-35 miles)
- Keeps in constant contact with Courtesy Patrol Communications Center via phone or radio per applicable procedures.
- Acts as an ambassador for tourism for out- of-state visitors.
- Completes paperwork pertaining to patrol operations including but not limited to vehicle assists, incidents (emergency and non-emergency, mileage, maintenance, phone calls (incoming/outgoing), etc.
- Maintains and adheres to all safety procedures while on patrol and/or during a routine stop or assist; and prior to his or her shift beginning and ending.
- Performs safety check of vehicle, supplies and safety equipment at beginning and end of each shift.
- Performs roadside assistance such as changing tires, providing gasoline, vehicle jump, and use of cell phone; also removes debris and dead animals from the roadway thus preventing secondary accidents and in general, enhancing safety and ensuring that the traffic flow is uninterrupted.
- May be first responder on an accident scene where First Aid and/or CPR may need administered.
- Works with law enforcement and other emergency/highway personnel as needed.
- Participates in the Educational and Job Development activities offered by CCCWV program and partner affiliates.
- Maintains clean uniforms and good hygiene; adheres to all related dress code policies.
- Abides by all operational and procedural policies and procedures as well.
- Other duties as assigned.
Must have a valid West Virginia driver’s license and a Department of Motor Vehicles’ driving record that reflects safe driving practices